Who We Are
Studio Noir operates as a boutique brand consultancy for home, property, and wellbeing businesses. References to "Studio Noir," "we," "us," or "our" throughout this policy refer to the Studio Noir entity you are engaging with.
We take your privacy seriously—because frankly, we hate the kind of companies that don't. This policy explains what data we collect, why we collect it, and how you can control it. No legalese gymnastics. Just plain language.
Data We Collect
We only collect what we need. That means:
- Contact information — name and email address when you submit an inquiry through our website.
- Project information — any brand details or goals you share with us voluntarily through our inquiry form or subsequent conversations.
- Usage data — anonymous analytics about how visitors interact with our website (pages visited, time on site, referral source). This data contains no personally identifying information.
- Communication data — emails or messages you send us directly.
We do not purchase third-party data lists. We do not track you across other websites. We do not sell your information. Full stop.
How We Use Your Data
Your information is used exclusively to:
- Respond to your inquiry and assess project fit.
- Communicate with you about potential or active engagements.
- Improve our website experience based on anonymous usage patterns.
- Comply with legal obligations if required.
We will never use your data for unsolicited marketing, automated profiling, or any purpose beyond what's described above without your explicit consent.
Cookies
Our website uses a minimal number of cookies — only those strictly necessary to make the site function correctly. We do not use advertising cookies, tracking pixels, or retargeting scripts.
Anonymous analytics (if active) are served via privacy-first tooling that does not use cookies and does not identify individual users. You can block all cookies in your browser settings without any loss of functionality on this site.
Third Parties
We use a small number of trusted third-party services:
- Google Fonts — for typography. Google may log your IP address when fonts are loaded. See Google's privacy policy.
- Unsplash — for placeholder imagery during development. Client projects use licensed or original photography only.
- Email providers — when you contact us, your message passes through standard email infrastructure. We do not use bulk email platforms for client contacts.
None of our third-party tools receive your name, email, or project details unless you have explicitly consented.
Your Rights
Under applicable data protection law (including UK GDPR and EU GDPR), you have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion of your data ("right to be forgotten").
- Restrict or object to our processing of your data.
- Data portability — receive your data in a machine-readable format.
- Withdraw consent at any time, where processing is based on consent.
To exercise any of these rights, contact us at the address below. We will respond within 30 days.
Data Retention
Inquiry data from contacts who do not become clients is retained for up to 12 months, after which it is permanently deleted. Active and former client data is retained for up to 7 years for legal and accounting purposes, in accordance with applicable law.
You may request deletion at any time. We will honour this request unless retention is required by law.
Contact Us
Questions, requests, or complaints about this policy should be directed to us via our contact form or by emailing us directly. We take privacy concerns seriously and will respond promptly.
If you are unsatisfied with our response, you have the right to lodge a complaint with the relevant supervisory authority in your jurisdiction (e.g., the ICO in the United Kingdom).